Backing Up and Transferring Device and Capture Profiles

Capture and Device profiles are used by ImageNow to store the settings used in scanning or printing documents into the system. The Device profile stores information about the scanner on scanning workstations. The Capture profile stores settings related to the destination Drawer, Queue, etc. for captured documents, including settings related to the ImageNow Printer. Listed below is the key information needed to successfully back up or transfer profiles.

Note: When replacing a workstation with a scanner attached, the CaptureNow license must also be transferred from one machine to another. This process can only be done by ITS ImageNow Support. Please contact support here before decommissioning a scanning workstation.

Device Profile:
  • The device profile file is named indevice.xml
  • This file only needs to be copied or backed up for scanning workstations
  • The file is stored in the Windows user profile files, meaning that workstations with multiple users logging in under their own user accounts will need to have this file copied to each user profile
  • File paths (Note that the AppData folder is a hidden folder):
    • Windows 7,8 and 10: C:\Users\<username>\AppData\Roaming\ImageNow
  • To backup the file, copy it from the path listed above into a secure storage location
  • To restore/transfer the file, backup the file first, and then copy it from the secure storage location back to the path listed above
Capture Profile
  • The scan profile file is named inscan.xml
  • This file should be copied or backed up for any workstation that scans into ImageNow or uses the ImageNow Printer to print documents into ImageNow
  • The file is stored in the Windows user profile files, meaning that workstations with multiple users logging in under their own user accounts will need to have this file copied to each user profile
  • File paths (Note that the AppData folder is a hidden folder):
    • Windows 7, 8, and 10: C:\Users\<username>\AppData\Roaming\ImageNow
  • To backup the file, copy it from the path listed above into a secure storage location
  • To restore/transfer the file, backup the file first, and then copy it from the secure storage location back to the path listed above
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