6.7 Upgrade News
Primary ImageNow services, including the ImageNow Client, WebNow, eForms, and Fax Agent have been restored and the system has been upgraded to version 6.7. Our scripted, recurring processes have also been restarted, but did not run last night. Reporting is still offline, but should be available for tomorrow.
As one final reminder, if you use the ImageNow client to connect to the system, it will need to be upgraded to the 6.7 version before you will be able to log in. More information can be found here:
Please do let us know if you run into any issues with the system.
Last year, we rolled out access to the new reporting tool for ImageNow - Business Insight. With this new tool came the ability to run and view reports through the ImageNow Client itself. Unfortunately, the interface for this was not as accessible as it should have been and had some issues with certain report types. Thankfully, these shortcomings have been identified and improved in the 6.7 version. The new reporting controls have been simplified and are part of the client, just like other options within the program. We are hopeful that these changes will allow us to deliver more user run reports for the system. The upgrade also adds several new stock reports that we can deliver or build on, based on user requests. If you have an ImageNow related report that you would like added to the system, please let us know at firstname.lastname@example.org.
In the first ImageNow 6.7 update we took a look at the new Folders and Content Modeling feature. While this change does not directly impact any of our UMS ImageNow implementations, it does have a ripple effect on an area of the system that we do use - Index Keys. There are two key changes to be aware of:
Here's a look at how the Index Keys look in 6.7 (left), compared to version 6.6 (right):
Work on the ImageNow upgrade progresses, and we look forward to a smooth transition for the user community on the first weekend in August. Part of that transition will be the upgrade/installation of the 6.7 ImageNow Client on any computers that need access to the system.
On Monday, August 5, if the 6.7 ImageNow client is not installed, you will not be able to access ImageNow.
If you currently access ImageNow through the desktop client (and not WebNow), appropriate plans should be in place for you or your IT support staff to ensure that the new client is installed and ready to be used. Administrator level access on a workstation is required to install the client. If you do not have this access, or are otherwise unsure how to install the updated client, please work with your IT contacts to develop a plan for that Monday.
We will be providing a link to the client the week before the upgrade, which will allow you or your IT staff time to download the installer ahead of time. We will also be posting this information to the support site (imagenow.maine.edu) along with directions on the installation. Please let us know if you have any questions, or if we can help you prepare for this in any way.
The primary new feature available in ImageNow 6.7 is the concept of Content Modeling and Folders. These features are an expansion and reworking of the existing Projects feature in the current version. We do not currently use Projects in any of our implementations, but the additional capabilities found in the new version may open this up as a path for us in the future. Post-upgrade we will be evaluating the new options with an eye towards how we can best use Content Modeling in new and existing implementations.
Here is a rundown of how Content Modeling and Folders work in version 6.7:
Here's a sample image showing a new folder, with an additional folder and a shortcut to a document underneath it:
The ImageNow upgrade process is moving along and we now have our test environment for the 6.7 version mostly in place. We would like to take the opportunity now to request volunteers for the testing process. Our hope is to get as broad a testing group as we can, covering as many functional areas and campuses as possible. We have our list of volunteers from the last upgrade that we can go back to, but we would also like to open the process up to other interested parties as well. Getting as much engagement from the user community as possible will be a key component to a smooth and successful upgrade process.
A few things to keep in mind if you are interested in being a tester:
If you are still interested in testing, please let me know and I will contact you individually with further information on the testing process.
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